We appreciate your collaboration in maintaining product security. If you discover a suspected vulnerability in our products, please submit your report through the following channels.
To report suspected product vulnerabilities, please submit relevant details via Email according to this template.Our Cybersecurity Team will promptly review all vulnerability reports from security researchers, industry organizations, customers, and suppliers.
Email:secure@contecmed.com
You will receive an acknowledgment Email from us within 7 days, followed by updates on the investigation and resolution progress as appropriate.
To safeguard sensitive information, we mandate PGP encryption for all submissions. Our PGP public key which can be obtained by clicking here.
We restrict vulnerability data access to authorized personnel only. Correspondingly, reporters are legally obliged to refrain from disclosing details until a public announcement is made.